Returns Policy
- Introduction
At Boring Banker Café, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns policy to ensure a hassle-free return process.
- Eligibility for Returns
- Time Frame: You may return most new, unopened items within [30/60/90] days of delivery for a full refund.
- Condition: Items must be returned in their original packaging, unused, and in the same condition that you received them.
- Non-Returnable Items: Certain items are non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Some health and personal care items
- How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Email our customer service at info@boringbankercafe.com with your order number and reason for the return.
- Receive Return Authorization: We will provide you with a return authorization number and instructions on how to return your item.
- Ship the Item: Send the item back to us using the provided shipping label or your preferred shipping method. Ensure the return authorization number is clearly marked on the package.
- Refunds
- Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. This process typically takes [7-10] business days.
- Refund Method: Approved refunds will be processed and applied to your original method of payment within [7-10] business days.
- Partial Refunds: Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@boringbankercafe.com.
- Return Shipping Costs
- Customer Responsibility: Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error (e.g., you received an incorrect or defective item).
- Non-Refundable Shipping Fees: Original shipping fees are non-refundable unless the return is due to our error.
- International Returns
For international orders, the return process may vary. Please contact our customer service team for specific instructions and information on international returns.
- Contact Information
If you have any questions or concerns about our returns policy, please contact us at:
Boring Banker Café
Address : Boring Banker Cafe – Corporate Office Flat No : 302 , Uma Residency, Near SR Nagar Metro Station ,Pillar No : 1033 Opposite to Sindhu Parcel Sr Nagar Hyderabad : 500038
Mail : info@boringbankercafe.com
Call : +91 90329 80941
